There are three common abnormal package states in international logistics transportation: package delay, package loss and package damage.
For the case of package delay, major logistics companies have not yet announced the corresponding compensation standards, that is, no corresponding compensation is provided for package delay.
For the two cases of package loss and package damage, we will compensate according to the compensation standards of each route. You can apply for after-sales or contact online customer service to apply for compensation.
1. Compensation time measurement standard: the package delivery node is calculated after the warehouse is shipped;
2. Compensation method: the user contacts the customer service, and the customer service will directly return the compensation amount to the user's account after verifying the situation;